Pizza Express Online Delivery Service, allows users to order both their morning fast-opening (bersahur) and evening fast-breaking meal from its outlet in Bandar Sunway, Petaling Jaya to neighbouring vicinities such Petaling Jaya, Puchong, Subang and selected parts of Klang Valley and Shah Alam – within 15km radius from the outlet through their online delivery portal.
“This is the first Ramadan on-demand food delivery service for Pizza Express,” said Billie, acting general manager for GB Pizza Express.
The company launched its food delivery service, last September and has rolled out very successfully serving over 10,000 customers within the first 8 months in operations. “Pizza Express Malaysia is planning to launch a few other kitchens serving as delivery outlets in high demand area to cater the increasing demands in our services” says Billie.
Customers can chose from a variety of meals offered daily between 5 p.m. and 3 a.m. during the holy month, when Muslims abstain from food and drink between dawn and dusk.
But it will also be competing with local tradition in Malaysia, where people often break their fast together with family and friends. That means employees in big cities often go home up to an hour before dusk, generating major traffic on the road – and posing a potential challenge to Pizza Express’ 45-minute delivery.
Billie says Pizza Express is not worried about the gridlock, and if users don’t get their food within 45 minutes, they can send complaints to the company via email or the website feedback section and Pizza Express will respond to every message promptly, he said.
To order meals from Pizza Express, simply “View Menu.” Select number of meals and press place order to proceed to the payment page option and that’s it.